Top Questions to Ask Before Hiring a Plumber

Hiring a plumber isn’t something most people do every day—until there’s an urgent leak, a clogged drain, or a water heater on the fritz. When plumbing problems strike, it’s tempting to hire the first person available. But choosing the right plumber can mean the difference between a quick, high-quality fix and a costly mistake.

Before you commit to any plumbing professional, take a few minutes to ask the right questions. Here’s what you should know before letting anyone work on your pipes.

Verify Credentials and Experience

Before anything else, make sure the plumber is qualified and experienced.

Are you licensed and insured?

A licensed plumber has passed the necessary exams and meets local standards for plumbing work. Insurance protects you in case something goes wrong, such as property damage or injury on the job. It’s perfectly reasonable to ask for documentation. If they can’t provide it, that’s a sign to keep looking.

What’s your experience with this type of job?

Not all plumbers handle every type of job. Some may specialize in leak detection, others in remodeling or water heater installation. Asking about relevant experience helps ensure the plumber has dealt with your specific issue before and can offer a quality, efficient solution.

Check Reputation and Reliability

A trustworthy plumber should have a good track record and provide clear communication.

Can you provide references or reviews?

A reliable plumber should have a trail of satisfied customers. You can ask for direct references or check online reviews to get a sense of their reputation. Look for consistency in how they communicate, show up, and complete the job. Word of mouth from neighbors or friends is also a great source.

Who will actually be doing the work?

In some companies, the person you speak to may not be the one who shows up. Ask who will handle the job and whether they are licensed or supervised. It’s helpful to know who’s coming into your home and what their qualifications are.

Understand the Scope and Cost

Knowing exactly what’s included in the work can save you from surprises.

What’s included in your estimate?

Make sure the plumber gives a clear breakdown of labor, materials, and any additional fees. Ask if the estimate is fixed or hourly, and whether there could be extra charges for unexpected issues. A detailed estimate upfront can prevent confusion or sticker shock later on.

Do you guarantee your work?

Warranties or guarantees are a sign of a professional who stands behind their work. Ask what the warranty covers, how long it lasts, and if it applies to both labor and materials. It’s good to know what kind of follow-up support is available if something goes wrong.

What payment options do you offer?

Understanding payment terms is part of making an informed decision. Ask about deposits, whether payment is due upon completion, and what forms of payment are accepted. Some companies also offer financing for larger jobs.

Ask About Logistics and Support

Professionalism doesn’t end at the repair—it includes how they treat your home and respond in a pinch.

How do you handle permits and inspections?

Certain plumbing jobs may require permits or inspections. A knowledgeable plumber should be familiar with local building codes and be willing to handle the necessary paperwork. If they suggest skipping this step, that’s a red flag.

What is your availability for emergencies?

Emergencies don’t follow a schedule. It’s worth knowing if the plumber offers after-hours service or same-day response in urgent situations. Even if this job isn’t an emergency, knowing their availability could be critical in the future.

Do you clean up after the job?

A professional plumber doesn’t just fix the issue—they also respect your space. It’s fair to ask whether they clean up, remove old parts, and leave your home in the condition they found it. Cleanliness says a lot about a company’s professionalism.

Smart Hiring Starts with Smart Questions

When you need plumbing work done, choosing the right person matters. Asking these questions helps you hire someone skilled, professional, and trustworthy. The right plumber won’t just fix a leak—they’ll give you peace of mind. And once you find one that checks all the boxes, hang on to their number—you may need it sooner than you think.